Someone misled you into paying
Save messages, receipts, profile links, and any details that identify the recipient.
Support after financial loss
Lost funds?
Find a way forward.
When money goes missing, it can be hard to know where to start. Global Recovery Lawyers helps you make sense of what happened and explore possible paths to recovery.
See your first steps ↗Where to beginOnline scamsInvestment lossesDisputed transfers
Common situations
How did the money go missing?
The records worth gathering depend on how the money was sent and what happened afterward.
You can’t access your investment
Keep account statements, platform details, withdrawal requests, and any replies you received.
A transfer went wrong
Find the payment reference, the date and amount, and any correspondence about the transaction.
The first steps
Put the facts in order.
A short timeline and the relevant records can make it easier to explain what happened when you speak to a payment provider or a qualified adviser.
- Write down what happened.
Note when you first made contact, when you paid, and when you noticed the problem.
- Gather the records you already have.
Keep copies of confirmations and messages. Keep passwords and recovery phrases private.
- List the steps you’ve already taken.
Include any reports, dispute reference numbers, and replies you’ve received.
Frequently asked questions
Before you take the next step.
Can every loss be recovered?
Recovery depends on the circumstances. The payment method, timing, available records, and jurisdictions involved can affect which options are available.
What if I’m missing some records?
Start with what you have. Approximate dates and partial records can help you build a timeline and identify what’s missing.
What should I leave out of my notes?
Leave out passwords, PINs, one-time codes, and wallet recovery phrases. Use a reference number or the last few digits to identify a payment when appropriate.
Contact
Talk to us about your situation.
Call to tell us what happened and discuss the options that may be available to you.